One is equality. In practice, every person, regardless of his position, distance between rich and poor, is equal in character. Therefore, in interpersonal communication, we must not raise ourselves an inch, put others down a foot, intentionally "across a ditch, diaphragm a wall" with the other side, to give others a feeling of "rejecting people thousands of miles away". If we use power to oppress people, power to oppress people, and strength and weakness in diplomacy, we can never achieve equality for all, let alone reconcile interpersonal relationships.
Second, respect. Desire for respect is everyone's fundamental mental need. In interpersonal communication, we should give due respect to all people, regardless of their status. We should not only respect the character of others, but also respect the external or internal mental distance of each other's existence. We should not easily break it and destroy it. Otherwise, it would be an offence to the other party, which would inevitably lead to the opposite party's disgust and alienation.
Third, exchanges. Bai Yansong, a well-known CCTV host, once said, "Every Ministry of Life needs expression." Then, what goes hand in hand with expression is interpersonal communication. As long as they communicate, they will have a deeper understanding of each other; as long as they communicate, they will constantly improve their understanding, so as to reduce or prevent unnecessary misunderstandings and conflicts. The less communication, the more intentional defense, the more difficult it will be to achieve the integration of people's hearts. Communication needs initiative, blindly waiting for others to communicate with themselves, then your relationship will never be good. But knowing that communication is not equal to being able to communicate. A good communicator knows that different diplomatic methods should be adopted according to different objects and occasions. Communication is always closely linked to the front. Talking about the front can pave the way for your communication and help your diplomacy write a harmonious chapter.
Fourth, forgiveness. There are no two identical leaves or two identical people in the world. As the saying goes, "the ruler is shorter, the inch is longer." People's temperament and expertise are different, so they can't insist on consistency in dealing with interpersonal relationships. If people want to get along with each other, they must have a broad mind of mutual understanding. Since we are not perfect ourselves, how can we demand perfection from others? In interpersonal communication, we should not demand too much from others and not impose too much on others. If a man is not a sage, what can he do without fault? Once the other party has made a mistake, we should not abandon it. We should provide him with the opportunity to correct, forgive others'mistakes and help others to correct their mistakes. "Hainabaichuan, tolerance is great," the old saying also said, "water to the pure without fish, people to the observation without apprenticeship." In work and sunshine, people always like to make friends with those who forgive generous people, which is the so-called "leniency wins the masses".
Fifth, appreciation. Hoping to be noticed and affirmed by others is a common mental need, and appreciation is a diplomatic way to meet this need. Carnegie, a master of interpersonal relations, said, "The way to prevent rejection is to discover the interests of the other party." Therefore, in diplomacy, we should treat everyone with an appreciative attitude, pay attention to the people and things around us from time to time, and find more advantages and interests of others. Praise is the direct expression of appreciation. There is a saying that "a good word, a warm winter". A sincere compliment can often bring good mood to others. Learning to discover the interests of others and give them heartfelt approval is a "lubricant" to promote interpersonal harmony.
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